System Administrator

Houston, Texas
Work Type: Full Time
We are a technology company at the forefront of high-performance computing (HPC) with a strong foundation in applied physics. Our innovative hardware and software solutions for the global technology and resource sectors enable our clients to leverage large and complex data sets.  Our constant focus on research and development combined with a wealth of industry experience has equipped us with the technical excellence needed to provide state-of-the-art HPC as a service (HPCaaS). Our solutions can be delivered either direct-to-client or via our DUG McCloud platform.

DUG runs a 24/365 production service that requires maximum uptime and optimal system performance. The global team are responsible for the operation of 4 compute centres around the world, including the world’s largest privately-owned compute cluster.

The successful candidate will play a major role in both day-to-day problem-solving and project-based work, including:

  • Installation, maintenance, and troubleshooting of HPC infrastructure, including:
    • Linux compute clusters.

    • Networking and cabling.

    • NFS and Lustre storage.

    • Server Cabinets and Tanks.

    • Power supplies and distribution units.

    • SLURM.

  • Day-to-day problem-solving for the DUG production and cluster environment

    • Leading the worldwide IT monitoring team.

    • Proactive and reactive maintenance and troubleshooting.

    • Supporting end-users with any production difficulties.

    • Monitoring and tuning performance.

  • Participating in major system deployments worldwide, as needed.

  • General IT assistance such as:

    • Linux (95%), Mac OS (4%), Windows (1%) desktops and laptops.

    • Telephony.

    • Audio/visual systems.

    • Keeping management informed and recommending corrective actions.

    • Identifying potential improvements in hardware, software, and procedures.

  • Providing rostered on-call support.

  • Comply with the Company’s HSE regulations and policy.

  • Cooperate with supervisory and management personnel to ensure the Company’s safety responsibilities are fulfilled.

  • Additional duties as required.

Please be advised that an offer of employment will subject candidates to pre-employment screening, including but not limited to (depending on role) verification of your right to work in the respective location and the provision of applicable qualifications, registrations, licences, National Police Clearance, and COVID-19 vaccinations evidence. The final appointment is contingent upon successful completion of the pre-employment screening.

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