Software Development

Technical Writer - Scientific Applications

Kuala Lumpur
Work Type: Full Time

We are a technology company at the forefront of high-performance computing (HPC) with a strong foundation in applied physics. Our innovative hardware and software solutions for the global technology and resource sectors enable our clients to leverage large and complex data sets.

As our software products and customer base grow significantly, we recognise the importance of easy-to-understand, easy-to-find, exhaustive documentation to support the scalability of the business. 

We’re looking for a technical writer to help document our next generation of scientific processing applications. The ideal candidate is excited by the prospect of learning new domain knowledge, tools and techniques, and is eager to extend these into innovative ideas of their own.

As a Technical Writer at DUG Technology, you’ll work within a world-class team of energetic problem solvers on ambitious software challenges. Guided by our agile continuous integration process, you’ll keep our official documentation in line with our flagship software product, DUG Insight. You’ll also publish how-to articles and document best practices. You’ll show initiative by taking ownership of the documentation platform and implementing continuous improvements. When submitting your application, you’ll have shown you have an eye for detail by including ‘Shibboleth’ in your cover letter.


Your tasks:

  • User-facing documentation of scientific processing software

  • Interfacing with SMEs and stakeholders to obtain source information and media

  • Managing and continuously improving the documentation platform

  • Maintaining a professional look & feel for documentation across a variety of media

  • Publishing articles on our website

  • Becoming conversant in the problem domains of new and existing products

  • Providing and receiving regular, constructive feedback to and from your peers

  • Working with a variety of web and product publishing tools


Required:

  • Demonstrable expert-level skills as a technical writer for software products

  • Ability to quickly learn and understand complex topics or product information

  • Flawless written business and technical English

  • Impeccable professional references

  • Experience using the Linux shell and command-line Git

A history of work in one or more of our major focus areas, such as geoscience, scientific data processing or High-Performance Computing, will be well regarded.


We offer:

  • A position in one of the most exciting high-tech companies in Australia

  • A low overhead, flat management structure designed to minimise bureaucracy so you can focus on what you’re great at

  • The flexibility to manage your own working times and a true work-life balance

  • Opportunity to participate in organised social events with like-minded colleagues

This role is based in Kuala Lumpur but remote work will be considered on a case-by-case basis.


Compensation:

An attractive salary will be negotiated based on skills and experience.


DISCLAIMER
The offer is subjected to pre-employment screenings that may include, but are not limited to:
  • Verification of your right to work in the respective location
  • Provision of applicable and relevant qualifications
  • Nationally approved criminal history check
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